We’ve taken the greatest care to use the finest ingredients available with no animal products, no animal testing and no harsh chemicals. This is important to us because unlike skin on the rest of your face, what goes on your lips goes directly into your bloodstream.
All our packaging and tubes are recyclable. Our lipsticks are organic, vegan, cruelty-free and gluten-free, allowing many people with sensitivities to enjoy our product while considering the health of our planet!
And our lipstick colours are very diverse, offering long-lasting hydration, rich colours and a marvelous, creamy texture - not an easy feat for a vegan product!
Because lipstick cannot be resold, we are unable to offer returns or refunds. We will, however, replace any item that is defective or arrives damaged. If your package was damaged in shipment by the carrier, and its content rendered unusable, save the box and the merchandise and notify us immediately at 1.833.223.6568 or email us your exchange request with an explanation to: info@cadocosmetics.com. The carrier will be notified and the damaged package and the damaged items will be replaced.
For bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return.
For shipping orders within Canada we use Canada Post Expedited Parcel Shipping. Orders may take up to 3 full days to be processed, picked and packed before being shipped. Please allow from 7-10 days for your order to arrive. You will be able to track your package.
For shipping within the continental USA, service will be provided by UPS. Tracking will be available and we ask that you allow 7-10 days to receive your order.
Currently, we do not sell samples on our website, but we hope to offer this in the coming year. Please subscribe to our newsletter to stay informed of our developments and activities such as PopUp locations, where you will be able to sample all our products.
Yes. All our lipsticks are gluten-free.
Yes, all our lipsticks are vegan and cruelty free. In fact, we are proud to say we are certified with Leaping Bunny.
Yes we can! If you send us a at least one photo of yourself and let us know what colours you generally wear and what you are looking for, we will be more than happy to make a recommendation. Email to: info@cadocosmetics.com
For the safety of our clientele, we had to include a preservative, so we chose very carefully. We use BHT as a preservative. Health Canada states that “ The amount of BHT used in cosmetic products is typically 0.01-0.1%, and does not pose a risk to skin, nor does it penetrate skin far enough to be absorbed into the bloodstream." We also use Phenoxyethanol which is usually synthesized for commercial use but it can also be found naturally in products such as green tea.
If there is no preservative, harmful bacteria and fungi may grow and that can make one quite sick. Phenoxyethanol is safer than parabens and currently, is considered the best preservative available. This has been scientifically proven to be effective and safe which is why we use it.
Safety for our clients is paramount.
12 months. Although your lipstick may be fine beyond that point, we strongly encourage you to check it thoroughly after a year of usage.